As Nihan Giyim San. ve Tic. Ltd. Şti., your personal data is processed lawfully within the scope of the Personal Data Protection Law No. 6698 ("KVKK") as the Data Controller.

This policy covers our customers, visitors, users, and all natural persons associated with our Company.

1. Data Controller Information

Nihan Giyim San. ve Tic. Ltd. Şti.
Address: Ehlibeyt Mah. Tekstilciler Cad.
No:25/B 2-3
Balgat / Çankaya / ANKARA
Phone: 0 (312) 472 89 70
Tax Office / No: Başkent – 8920178795
E-mail: iletisim@nihan.com.tr
KEP (Registered Electronic Mail): nihangiyim@hs02.kep.tr

2. Processed Personal Data

Your personal data, including the following, may be processed:

  • Name, surname, TR ID number
  • Phone number, address, email address
  • Payment and invoice information
  • Order and transaction history
  • Website usage information, cookie records
  • Call center conversation records
  • Security camera footage

3. Purposes of Personal Data Processing

Your personal data is processed for the purposes of:

  • Providing products and services, carrying out order processes
  • Performing membership and customer account transactions
  • Managing payment, invoicing, and delivery processes
  • Managing customer services and support processes
  • Conducting marketing, campaign, and informational activities (with consent)
  • Improving website and digital platform experience
  • Carrying out logistics, supply, shipping, and operational processes
  • Fulfilling obligations arising from legislation

These are the purposes for which your personal data is processed.

4. Method of Personal Data Collection

Your personal data may be collected through our website, mobile platforms, stores, social media accounts, customer service channels, cookies, shipping and payment systems; by automatic or non-automatic methods, verbally, in writing, or electronically.

5. Storage and Security of Personal Data

Your personal data is stored for the periods stipulated in the relevant legislation or for as long as required by the processing purpose. Upon expiration of this period, your personal data is deleted, destroyed, or anonymized.

Necessary technical and administrative security measures are taken to protect personal data.

6. Transfer of Personal Data

Your personal data may be transferred, to the extent required by the processing purpose, in accordance with Articles 8 and 9 of the KVKK, to:

  • Business partners, suppliers, and shipping companies
  • Banks and payment service providers
  • Call center service providers
  • Legal and financial advisors
  • Authorized public institutions and organizations
  • Cloud and technical infrastructure service providers
  • Domestic and international business partners

Your personal data may be transferred to the extent required by the processing purpose.

7. Your Rights Under Article 11 of the KVKK

In accordance with Article 11 of the KVKK, by applying to our Company, you have the right to:

  • Learn whether your personal data is processed
  • Request information if it has been processed
  • Learn the purpose of processing and whether it is used appropriately for its purpose
  • Know the third parties to whom it has been transferred domestically or abroad
  • Request rectification if it is incomplete or incorrectly processed
  • Request its deletion or destruction within the framework of the conditions stipulated in the KVKK
  • Request that the transactions performed be notified to third parties to whom it has been transferred
  • Object to the occurrence of a result against you by analyzing it with automated systems
  • Demand compensation for damage if you suffer damage due to unlawful processing

You have these rights.

8. Application Methods

You can submit your requests within the scope of KVKK using the following methods:

Your applications will be answered within 30 days in accordance with Article 13 of the KVKK.

For more detailed information regarding the processing of your personal data, you can review our Privacy Policy.